What are the various steps I need to take and what should I receive before my door is delivered?

We thought it would be useful to provide a checklist of the various stages that will occur before your door is delivered!

  • We have included on the website some advice and information on how to measure and how to fit your new door. Please ensure that you have read these and also carried out your own research into measuring and fitting. We cannot be held responsible if the door and frame does not fit. If unsure we recommend that the measuring and installation is carried out by a competent / suitable trades person.
  • Take a digital picture of your property that clearly shows your existing front door and save it somewhere safe on your PC
  • Log onto this website and use our design software to take you through the steps of creating your ideal door. Each step within this innovative software will give you help and descriptions of the various options available to you, such as the door furniture or lock systems.
  • During this process, Step 3 will allow you to superimpose your new door onto the picture of your property, you can resize the door image and move it around until it sits just where it should.
  • At the final summary stage you will be able to save your quote, and even create some alternatives if you wish!
  • Once you have decided on the door and paid online, you will receive an automated confirmation email with the details of the door that you have ordered. Please check these to ensure that all the details are correct.
  • Within 24 hours you will receive a follow up email from us providing you with the earliest date available for delivery to your property. If this is not suitable please provide a more convenient later date by return.
  • The day before the due date of delivery, you should receive a text message confirming delivery and outlining which part of the following day you can expect your new door to be delivered.
  • And finally‚Ķ‚Ķplease ensure that there will be somebody at home to sign for the door when it is delivered!